Terms of Service

By accessing or using the Service, you confirm that you have read, understood, and agree to these Terms and our Privacy Policy. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

You must be at least 18 years old and capable of forming a binding contract to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at support@clearguardai.app of any unauthorized access.

• Paid subscriptions begin after the free trial period (where offered, typically 7 days) and renew automatically at the end of each billing cycle.
• Payments are processed by Stripe. You authorize us to charge your payment method for all applicable fees and taxes.
• You may cancel at any time from your account settings. Cancellation takes effect at the end of the current billing period; fees already paid are non-refundable except where required by law.
• We may change pricing with at least 30 days' notice. Continued use after the change takes effect constitutes acceptance.

You agree not to:

• Use the Service for any unlawful purpose or in violation of these Terms
• Upload malware, attempt to gain unauthorized access, or interfere with the Service's operation
• Reverse engineer, scrape, or resell the Service without written permission
• Submit false, misleading, or fabricated compliance records
• Use the Service to harass, defame, or violate the rights of others

We may suspend or terminate accounts that violate these rules.

You retain all rights to the data you submit to the Service ("Customer Data"). You grant us a limited license to host, process, and display Customer Data solely to operate and improve the Service. You are responsible for the accuracy and legality of Customer Data you submit and for obtaining any consents required from staff or third parties.

The Service includes AI-generated water chemistry recommendations, compliance insights, and inspection readiness scoring. This guidance is provided for informational purposes only and is not a substitute for the professional judgment of a Certified Pool Operator (CPO), Aquatic Facility Operator (AFO), licensed inspector, or compliance with applicable local, state, and federal codes.

You are solely responsible for the safe operation of your facility, the accuracy of records submitted to regulators, and decisions to open, close, or treat any body of water.

We strive for high availability but do not guarantee the Service will be uninterrupted or error-free. We may perform scheduled maintenance, release updates, or modify features. We are not liable for downtime caused by events outside our reasonable control.

The Service, including its software, design, branding, and content (excluding Customer Data), is owned by ClearGuard AI and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS OR THAT AI GUIDANCE WILL BE ACCURATE OR COMPLETE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLEARGUARD AI WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES. OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS WILL NOT EXCEED THE FEES YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

You agree to indemnify and hold harmless ClearGuard AI and its officers, employees, and agents from any claims, damages, or expenses (including reasonable attorney fees) arising from your use of the Service, your Customer Data, or your violation of these Terms.

You may terminate your account at any time. We may suspend or terminate your access if you violate these Terms or if required by law. Sections that by their nature should survive termination (including IP, disclaimers, liability limits, and indemnification) will survive.

These Terms are governed by the laws of the United States and the state in which ClearGuard AI is headquartered, without regard to conflict of laws principles. Disputes will be resolved in the courts of that jurisdiction unless otherwise required by applicable consumer protection law.

We may update these Terms from time to time. We will notify you of material changes by email or in-app notice at least 14 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance.

ClearGuard AI
Email: support@clearguardai.app
Website: clearguardai.app